Rendy - Product Designer, Builder & Enabler

Your data privacy is important to us. This policy explains how Syabany Platform collects, uses, and protects your information when you use our technology platform and digital services.

1. Information We Collect

Information You Provide

Account Info: Name, email, username, password (phone number & address optional).
Technical Info: Information about the courses you take, the technical services you order, and the technology projects you manage on the Syabany platform.
Technical Content: Code, documentation, project files, and other technical materials you upload to the platform.
Communications: Emails to us, survey responses, and technical discussions.
Payment Info: Processed by a secure third party (Midtrans) (we do not store credit card details).

Automatic Information

Log Data: IP address, browser type, pages visited, app performance, etc.
Cookies: Small files used to track activity and store technical preferences (they can be disabled, but features may be limited).
Location Info: If you allow it.
Device Info: Device type, operating system, and technical configuration.

Information from Other Sources

We may receive information about you from other sources, such as when you link your Syabany Platform account with a social media account or another technology platform.

2. How We Use Information

Providing Technology Services

Creating accounts and providing technology learning features, digital services, and technical support.
Improving the platform based on users' data and technical feedback.
Managing purchases of technology courses, digital services, and technology merchandise.
Managing technology projects and digital services according to your needs.

Technology Payment Management

Processing payments for technology services, digital courses, and merchandise through Midtrans.
Managing and tracking the purchase status of digital technology and physical products.
Creating and storing technology purchase records for administrative purposes.

Technology Personalization

Tailoring course and technology service recommendations based on your interests and expertise.
Providing a more relevant technology learning experience.

Technology Communication

Sending information about technology purchases, project status, and digital course updates.
Sending notifications about new technology content or special digital service offers.

3. Sharing Information

With Your Consent

We will ask for your permission before sharing your personal information.

Technology Service Providers

Third parties that help us (hosting, email, technology payments through Midtrans, etc.) – they are bound by confidentiality.

Payment Third Parties

Midtrans (payment gateway) - payment information is processed in accordance with their policies.

Technology Service Fulfillment

With the technicians or technology professionals who provide the services you order (for technology projects).

4. Security of Your Technology Information

We protect your technology information and personal data with:

Advanced Firewall

Protects servers from unauthorized access and technology attacks.

Restricted Access

Only authorized technicians can access technology and personal information.

Strong Passwords

Required, and we use the latest hashing & salting techniques.

24/7 Monitoring

Routine, including automated technology security scanning.

Data Minimization

We collect technology data according to functional needs.

Data Encryption

All technology and personal data is encrypted during transmission and storage.

No technology system is 100% secure, but we apply the best industry security standards.

6. Minimum User Age

This platform is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13.

Age Policy

Users under 13 are not allowed to use this platform.

Age Verification

Users must warrant that they have reached the minimum age.

Violations

If we discover information from a child under 13, we will delete it immediately.

Syabany Platform Privacy Policy